Acceptable use policy
Updated 11 Nov 2026Not allowed
This covers foldoy mail, its addresses and aliases, and everything bought or opened through the store, including swaps.
Anything illegal where you are or where the service runs.
Fraud, scams, stolen data and carding.
Money laundering and sanctions evasion.
Use by sanctioned persons, entities or regions.
Spam, bulk unsolicited mail and open relays, from an address, an alias, a custom domain or a server.
Making aliases or accounts in bulk, or to get around a block or a ban.
Phishing, credential harvesting and impersonation.
Malware, command and control servers and botnets.
Attacks on other networks, including denial of service, flooding, scanning and exploitation.
Crypto mining on game, bot and web servers.
Child sexual abuse material.
Harassment, threats and publishing other people's private information.
Content that infringes copyright, trademarks or other rights.
Using phone numbers for fraud, harassment, bulk account creation or to get around a ban.
Using proxies for credential stuffing, carding, ad fraud, spam, harassment or attacks on other networks.
Limits the store enforces
Port 25 is blocked on game, bot and web servers and on VPS.
Mail: up to 200 messages a day and 50 recipients per message.
Aliases: 3 on Free (receive only), 50 on foldoy+, 500 on Polar.
Phone numbers: up to 20 per account per day, and texts from banks, payment apps, crypto exchanges and government services are held back.
Gift cards and top-ups: up to $200 per account per day.
Free bot server: 15% of one CPU core and no mining.
Sign-ups, deposits, purchases and swaps are refused from Cuba, Iran, North Korea and Syria.
Enforcement
Reports are reviewed by a person.
We can't read mail that is encrypted end to end or locked with privacy+, so a report about a message needs the message or its full headers from the person who received it.
An address or alias can be turned off or the account locked while a report is reviewed.
A service can be suspended before you are contacted.
A service suspended after an abuse report is not charged while it is held, and cannot be renewed or upgraded.
Repeated or severe breaches lead to termination without refund.
An account can be locked while it is reviewed, and a locked account cannot log in.
Report abuse
Use the abuse form or email support@foldoy.com.